REFERENCES

Candice Gottlieb-Clark

Candice Gottlieb-Clark is a renowned business advisor, coach, conflict management specialist and the founder of Dynamic Team Solutions. She and her team of experts, help organizations and leaders across all industries, raise the level of their businesses functionality, teamwork, and productivity.

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Therese has provided mediation services for my clients over the past seven or eight years. My clients’ reason for using mediation is to address unresolved and rising conflict among individuals who work together (in person and remotely). I chose Therese to support these clients because of her skill in helping people repair damage to their relationships. Her approach to mediation is transformative (that is, both the mediation style and the outcome). Therese believes in educating people, which is an added gift. She carries that ideology into her sessions, allowing her to change not only the situation at hand but also to create new ways of looking at future situations, thereby bringing about lasting change.

Kenneth Cloke

Ken Cloke is a world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher, public speaker,  author of numerous books and articles, and a pioneer and leader in the field of mediation and conflict resolution for the last 37 years.

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“After more than thirty years of working with Therese White, both as a co-mediator and co-trainer, I can honestly say she is an extraordinary talent. We have tackled some very difficult and challenging cases together; many filled with raw emotion or revolving around deep-seated life experience issues. Therese is especially skilled in the transformational mediation model.

She doesn’t just want to stop the fighting, but to “help” the parties fix their broken working relationships. Beyond mediation, she has been an invaluable co-teacher and assistant in several of my conflict resolution classes at Pepperdine University Law School and in my mediator certification trainings at the Center for Conflict Resolution.

Therese is highly empathetic and an outstanding creative problem solver, with deep knowledge and unstinting dedication to our work. For genuine, deep, and lasting resolutions in any employment setting, Therese should be your first choice.”

Joan Goldsmith  

Joan Goldsmith has been an organizational consultant, coach and educator for the past thirty-five years, specializing in leadership development, organizational change, conflict resolution, and team building. Joan has authored several books on leadership including (with Warren Bennis) Learning to Lead, and the soon to be published Women Leaders at the Grassroots: 9 Stories and 9 Strategies.

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“. . . The most exceptional thing about Therese is her quiet way of lighting the path to common ground. Her understanding of how emotional intelligence impacts individuals and teams sets her apart from other mediators, especially when developing grassroots community leaders . . . Over the years, we’ve trained countless professionals in our conflict resolution methods, and I can confidently say she’s one of the best in the field.”

Current Client

Question:
Please share any specific examples of how you felt Therese met or exceeded your expectations:

Answer:
Therese handled an incredibly complex conflict involving numerous employees of various levels of employment positions (i.e., managers, supervisors, line staff). These situations involve a higher level of complexity due to the personal and professional relationships of the parties.

The resolution process took place over months due to the significant amount of work required. Therese excelled at facilitating discussions among the parties, as well as coaching the supervisors . . . Ultimately, a very difficult conflict was resolved to the immense gratitude of the parties. Therese also provided numerous tools the parties could use if conflict arose in the future and to prevent the types of escalation that occurred in the past.