Therese's Triple Newsletter Archive

TAKE #1 -- MYTH:  Send problem people to conflict resolution training and they'll magically become collaborative team players. TAKE #2 --...

TAKE #1 -- TRIGGER:  The annual culture survey results are in. Engagement is down 15%. Trust in leadership is at an all-time low. Your...

TAKE #1 -- CONFLICT : Your best employee just quit. In their exit interview, they finally tell you everything that's been wrong for...

TAKE #1 -- PROBLEM:  A problem employee just received their second written warning. HR is following progressive discipline to the letter....

TAKE #1 -- STORY:  An HR manager told me she stays "neutral" in workplace conflicts. Last month, her silence during a harassment...

TAKE #1 -- TRIGGER:  A new manager proudly announced his "open door policy" at the all-hands meeting. Six months later, he wonders why no...

TAKE #1 -- PROBLEM:  A top performer asks for a raise. Her boss says no because "it wouldn't be fair to everyone else." Six months later,...

TAKE #1 -- MYTH: "When in doubt, assume innocent intent first ." This is a common rule in the workplace conflict resolution space,...

TAKE #1 -- STORY:  I read about a Senior HR director who spent three months documenting everyone's interaction with a "difficult" new...

TAKE #1 -- THE CONFLICT:  No matter what, the team couldn’t collaborate. Deadlines missed. Tense, unproductive meetings. Personal...