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PRIVACY POLICY

Effective date: August 1, 2026 Last updated: August 1, 2026

Overview

L. Theresa White ("we," "us," or "our") operates theresewhite.com (the "Site") and provides workplace mediation, conflict coaching, and related services. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

An important note about confidentiality

Information you send through this website — including contact forms, email, and any tool or calculator on the Site — is not a confidential mediation communication and is not protected by mediation confidentiality, attorney-client privilege, or any similar protection. No confidential relationship is created by visiting this Site or submitting a form.

Please do not send sensitive details about a dispute, employment matter, medical condition, or any other confidential subject through this website. If you would like to discuss a matter in confidence, contact us to arrange a conversation under an appropriate confidentiality agreement or engagement.

Information we collect

Information you provide directly. When you fill out a contact form, request materials, subscribe to updates, schedule a consultation, or email us, we may collect:

  • Your name

  • Your email address

  • Your phone number, if you provide one

  • Your organization or job title, if you provide one

  • The contents of any message you send us

  • Any information you choose to enter into tools on the Site, including the workplace conflict cost calculator

Information collected automatically. When you visit the Site, certain information is collected automatically by our website platform and analytics tools, including:

  • IP address and approximate location derived from it

  • Browser type, device type, and operating system

  • Pages viewed, time spent on pages, and links clicked

  • The website or search that referred you to the Site

  • Date and time of your visit

This information is collected through cookies and similar technologies. See our Cookie Policy for details and your choices.

How we use information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about our services

  • Provide the materials, tools, or resources you request

  • Send you emails or newsletters you have subscribed to

  • Understand how visitors use the Site so we can improve it

  • Maintain the security and proper functioning of the Site

  • Comply with legal obligations and enforce our Terms of Use

We do not use your information to make automated decisions that produce legal or similarly significant effects about you.

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We share information only in these circumstances:

Service providers. We use third-party companies to operate the Site and our business. These providers process information on our behalf and are permitted to use it only to provide services to us. They include:

  • Wix.com Ltd. — website hosting and platform. See the Wix Privacy Policy.

  • Wix.com Ltd. — email delivery and list management. (e.g. Kit, formerly ConvertKit)

  • Wix Analytics — website analytics. (e.g. Wix Analytics, PostHog, Google Analytics — list whatever is actually running)

  • Calendly — appointment scheduling, if applicable. (e.g. Calendly, Acuity)

Legal requirements. We may disclose information if required by law, subpoena, court order, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfer. If the business is sold, merged, or transferred, information may be transferred as part of that transaction.

Data retention

We keep the information you provide for as long as needed to respond to you and to maintain business records. Inquiry and contact information is generally retained for 3 years. Email subscription information is retained until you unsubscribe. Analytics data is retained according to the settings of our analytics provider.

You may ask us to delete information about you at any time — see "Your choices" below.

Your choices

Email. Every marketing email includes an unsubscribe link. You can also email us at [CONTACT EMAIL] to be removed from our list. We may still send you transactional messages related to a service you have requested.

Cookies. You can manage cookies through the Site's cookie banner and through your browser settings. See our Cookie Policy.

Access and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email [CONTACT EMAIL] and we will respond within a reasonable time. We may need to verify your identity before acting on the request.

California residents

California law gives residents certain rights regarding personal information, including the right to know what personal information is collected, to request deletion, to request correction, and not to be discriminated against for exercising those rights. California law also gives residents the right to opt out of the "sale" or "sharing" of personal information as those terms are defined by statute.

We do not sell or share your personal information as those terms are defined under California law.

To exercise any of these rights, email [CONTACT EMAIL] with the subject line "California Privacy Request."

Visitors outside the United States

The Site is operated in the United States and is intended for users in the United States. If you access the Site from another country, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to that transfer.

Children

The Site is not directed to children and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us at Therese@ThereseWhite.com and we will delete it.

Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Links to other sites

The Site contains links to third-party websites, including scheduling tools, professional organizations, and social media. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be announced on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

Contact us

Questions about this Privacy Policy or our handling of your information:

Email: Therese@ThereseWhite.com

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